Effective Date: October 21, 2026
1. Introduction and Company Information
This Privacy Policy explains how Noble Street Studios (“Noble Street Studios,” “we,” “us,” or “our”) collects, uses, discloses, stores, and protects personal information in the course of operating our recording-studio business and related services through our website soxfaxvox.pro and in-person services at our facility.
We are committed to handling personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, relevant provincial privacy laws.
Business Information
- Legal Name: Noble Street Studios
- Address: 17 Noble Street Studios Street, Toronto, ON M6K 2C7, Canada
- Email: [email protected]
- Phone: +1 416-516-4444
- Website: soxfaxvox.pro
- Business Type: recording-studio
2. Data Collection and Processing
We may collect personal information directly from you, automatically through our website, and from third parties where permitted by law. Depending on how you interact with us, we may collect the following categories of personal information:
- Identification and contact information: name, email address, telephone number, mailing address, company or artist name, and other contact details.
- Booking and service information: session dates, studio preferences, project details, production requirements, invoices, payment-related information, and communications regarding your booking or session.
- Technical and device information: IP address, browser type, operating system, device identifiers, referral URLs, pages viewed, and usage logs.
- Audio, visual, and content-related information: recordings, session files, photos, video, and related creative content generated or shared during studio services.
- Communication records: emails, phone calls, inquiry forms, support requests, feedback, and other correspondence.
- Billing and transaction information: payment status, billing address, and records of purchases or services rendered. We do not intentionally store full credit card information unless necessary for a permitted payment process handled by a third-party provider.
We may also collect personal information by means of cookies, analytics tools, log files, and similar technologies used on our website to understand traffic, improve functionality, and enhance user experience.
3. Purpose of Data Processing
We process personal information for the following purposes:
- to provide recording-studio services, including booking, scheduling, session management, and client support;
- to communicate with clients, artists, collaborators, vendors, and website users;
- to prepare quotes, contracts, invoices, and related business records;
- to deliver, maintain, and improve our website, systems, and studio operations;
- to process payments and administer business transactions;
- to maintain records for accounting, tax, audit, and legal compliance purposes;
- to protect the security and integrity of our premises, systems, and services;
- to detect, prevent, and investigate fraud, unauthorized access, or other misuse;
- to market our services, where permitted by law and subject to your consent where required;
- to comply with applicable legal, regulatory, or contractual obligations.
4. Legal Basis for Processing
Under Canadian privacy law, we generally rely on knowledge and consent, or on another lawful basis where consent is not required or is not the appropriate legal basis. Depending on the context, we may process personal information on the following grounds:
- Consent: where you have provided express or implied consent to the collection, use, or disclosure of personal information.
- Performance of a service or contract: where processing is necessary to provide requested studio services, manage bookings, or fulfill contractual obligations.
- Legitimate business purposes: where permitted by law for reasonable purposes such as business administration, fraud prevention, system security, and service improvement.
- Legal or regulatory compliance: where processing is necessary to comply with applicable laws, court orders, taxation requirements, or lawful requests from authorities.
Where required by law, we will obtain your consent before collecting, using, or disclosing your personal information. You may be able to withdraw consent at any time, subject to legal or contractual restrictions.
5. Data Sharing and Third Parties
We do not sell your personal information. We may disclose personal information to third parties in the following circumstances:
- Service providers: vendors that support our operations, such as website hosting, cloud storage, IT support, scheduling tools, analytics providers, email services, payment processors, and accounting services.
- Professional advisors: lawyers, accountants, auditors, insurers, and other professional advisors where necessary for business, legal, or compliance purposes.
- Business partners and collaborators: where required to deliver a studio project or jointly managed service, with appropriate safeguards.
- Legal authorities: where required or permitted by law, regulation, court order, subpoena, or lawful request from a public authority.
- Corporate transactions: in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, subject to appropriate confidentiality protections.
We require third-party service providers to protect personal information and use it only for the purposes we authorize, subject to contractual and legal safeguards appropriate to the nature of the information.
6. Data Transfer to Third Countries
Some of our service providers may store or process personal information outside of Canada, including in the United States or other jurisdictions. When personal information is transferred outside Canada, it may be subject to the laws of those jurisdictions and may be accessible to courts, law enforcement, or regulatory authorities in those countries.
We take reasonable steps to ensure that any such transfers are protected by appropriate contractual, technical, and organizational safeguards. By using our website or providing personal information to us, you acknowledge that your information may be transferred to and processed in jurisdictions outside Canada where permitted by law.
7. Storage Duration
We retain personal information only as long as necessary for the purposes for which it was collected, or as required by law. The retention period may vary depending on the type of information and the nature of our relationship with you.
- Client and booking records: retained for the duration of the relationship and for a reasonable period thereafter.
- Invoices, accounting, and tax records: retained for periods required by applicable law and business practice.
- Communications and support requests: retained as needed to address inquiries and maintain records.
- Website and technical logs: retained for operational, security, and analytics purposes for a limited period.
- Creative content and session files: retained according to project agreements, client instructions, and internal retention practices.
When personal information is no longer required, we will securely delete, destroy, anonymize, or de-identify it in accordance with our retention practices and applicable law.
8. User Rights
Subject to applicable legal restrictions and verification of identity, you may have the following rights with respect to your personal information:
- Access: to request access to the personal information we hold about you and information about how it is used and disclosed.
- Rectification: to request correction of inaccurate, incomplete, or outdated personal information.
- Erasure: to request deletion of personal information in certain circumstances, where permitted by law.
- Restriction: to request that we limit certain processing in specific circumstances.
- Data portability: to request a copy of certain personal information in a structured, commonly used format where applicable and legally required.
- Objection: to object to certain processing where we rely on legitimate interests or where otherwise permitted by law.
To exercise any of these rights, please contact us using the details in the “Contact Information” section below. We may need to verify your identity before responding to your request. We will respond within a reasonable time and in accordance with applicable legal requirements.
9. Withdrawal of Consent
Where we rely on your consent to process personal information, you may withdraw that consent at any time by contacting us. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal, nor will it affect processing that is otherwise permitted or required by law.
Please note that withdrawing consent may limit our ability to provide certain services, manage your booking, or communicate with you regarding your project or account.
10. Right to Complain
If you have concerns about our privacy practices or how we handle your personal information, we encourage you to contact us first so we may address your concern directly.
You may also have the right to file a complaint with the Office of the Privacy Commissioner of Canada or another appropriate provincial privacy regulator if you believe that our handling of your personal information does not comply with applicable privacy law.
11. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. These measures may include access controls, secure storage, password protections, network security tools, staff confidentiality obligations, and restricted access to sensitive information.
Although we take reasonable precautions, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we strive to protect personal information using commercially reasonable safeguards appropriate to the sensitivity of the information.
12. Contact Information
If you have questions about this Privacy Policy, wish to exercise your rights, or want to contact our privacy representative, please use the following details:
- Noble Street Studios
- Address: 17 Noble Street Studios Street, Toronto, ON M6K 2C7, Canada
- Email: [email protected]
- Phone: +1 416-516-4444
- Website: soxfaxvox.pro
13. Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal obligations, or operational requirements. When we make material changes, we will post the updated policy on our website and revise the effective date above, and we may provide additional notice where required by law.
Your continued use of our website or services after the posting of any changes constitutes your acknowledgment of the updated Privacy Policy, subject to applicable legal rights.